The **CenturyLink internet outage** on June 19–20, 2025 disrupted broadband access for more than 45,000 users nationwide. Major providers including **CenturyLink**, **Quantum Fiber**, and **Brightspeed** saw massive connectivity failures, slow speeds, and dropped connections . This incident ranks among the largest broadband breakdowns in recent memory.

📉 Outage Scope and Geographic Spread

• **CenturyLink**: Over 35,000 outage reports across multiple US states {index=2}.
• **Quantum Fiber**: About 17,000 reports, with **Colorado**—especially Denver and Colorado Springs—among the hardest hit areas .
• **Brightspeed**: Roughly 3,000 outage reports during the same timeframe .

🕒 Duration and Timeline

The outage began on June 19, 2025, peaking mid‑day and lasting approximately two and a half hours . Service was largely restored by the evening of June 19, with reports trending back to normal by June 20 .

👥 User Experience: Complaints & Social Reactions

Users flooded outage tracker sites like DownDetector and took to social media and forums. Common complaints included:

• Complete loss of internet connectivity;
• Slow browsing and buffering issues;
• Inability to reach provider websites or get support .

Social media reactions ranged from frustrated tweets to humorous commentary:

“@CenturyLink takes Juneteenth very seriously, shutting down both their own website and all of their customers’ Internet access nationwide.”

“It’s actually insane that centurylink made no post about the outage.”

🛠️ Technical Cause & DIY Fix

Initial reports indicate the outage stemmed from DNS routing failures rather than infrastructure damage or cyberattack